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15,533 Posts
Wow, if I spent 10K on something that didn't work right, I'd be renting a flatbed, taking a week off work and heading out to their home base to discuss face to face. That's unacceptable.
And they should fire the retard on the phone. Being able to take heat from a pissed off client who already spent at least 11,600 at your company is step one for the person who answers your phones. If he can't handle that, get a new phonetard. They're cheap for a reason.
And they should fire the retard on the phone. Being able to take heat from a pissed off client who already spent at least 11,600 at your company is step one for the person who answers your phones. If he can't handle that, get a new phonetard. They're cheap for a reason.