Had a mile marker on my TJ and after having it replaced under warranty (not an easy task with MM) 3 times I bough a Warn 9.5ti and never looked back, no with my JK because of financial reason I bough a XRC10 with a winch line and in 4 months I already had to change it once. Do I regret buying a cheap winch ? Hell Yeah!!! Can't wait to get another Warn 9.5ti.
Don't forget you get what you pay for and is not how good the service is to get the winch repaired or replaced is when do you think that winch is going to fail? Just Saying hahaha.
I've got the xcr8 and so far and knocking on wood, it's worked every time, first time, no questions asked. I run it with synthetic line and when not being used its covered with a neoprene cover. Despite that its rusted in places and the rubber cable connector cover at the solenoid has torn off.
It works, but it's pretty damn slow.
Would I buy one again? Probably not. Superwinch is located less than 80 miles away and I'd rather do business with them. I should have saved a bit longer in the first place and gotten a Superwinch. Oh well. This one works.
I gave this same topic a lot of thought when I decided to go with the xrc8. My bottom line was that i never put myself in a situation that i would be the only guy with a winch, so if the thing ever does take a crap on me i would be pissed but not stranded. If your a weekend warrior like me i say why not, if your more hardcore about wheelin go with a stronger more proven winch. And for those of you not familiar with winchfest myself and jeeperjkj basically dead pulled a burned up jeep uphill for about 10 hours with no break. It was the first time I used the winch and didn't have any issues with the winch. Since then I have used it maybe a half dozen times with zero issues, well other then it just being slow. The rubber boot that covers the remote plug did tear off and every once in a while I have to break up some dried mud at the bottom so the plug seats fully, but it hasn't been a problem for me.
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