you can go piss up a rope
What annoys me is I took time to reply to your tard ass and you deleted the entire thread. Don't be a dildo.pdeangel said:Before I had brought my vehicle here, I knew this shop was expensive. After my experience, I now know it is because the owner is dishonest and unreasonable.
I have a long version and a short version of this story. The short version is I paid nearly $5,800 for a lift kit and new tires for my vehicle. After the install, I was told I needed to come back to re-torque the new components. I was told the re-torque would cost an hour of shop time but the owner himself offered to "help me out" on the cost.
When I came back for the re-torque, I had also asked them to install some wheel spacers for me. My vehicle was on their lift for 35 minutes TOTAL for both items (I stood there and watched the entire time - I know exactly what they did and did not do). When it was time to settle up, the invoice included two fully priced hours of shop time ($110/hour plus tax). The owner was not there, so I tried to reason with the employee that the amount was too much for the work done to which he AGREED. But the employee's attempt to reach the owner and my attempts to reason went nowhere. So I foolishly paid it. I was contacted again by the employee after the owner got word of my poor experience and was offered a shop credit. I told them I preferred a refund. I was told to email the owner. He responded and asked what can he personally do to make it right. I again asked for a refund. And never heard back. I repeated several times to the employee that called me and in emails to the owner that I am more than happy to speak on the phone about this, but the owner never agreed.
The owner is dishonest and unreasonable.
DISHONEST - Owner told me he would "help me out" on cost of labor for re-torque. Apparently in his terms, this means charge double.
UNREASONABLE - The owner felt comfortable charging me for 2 hours of labor for 35 minutes of work. Especially disappointing after spending nearly $5,800 at his shop.
I have more detail on this experience, but there is just too much stupidity to outline here. This is just not the type of place or the type of business practice I would feel comfortable recommending to anyone.