JKOwners Forum banner

1 - 20 of 39 Posts

·
Registered
Joined
·
4,511 Posts
Discussion Starter #1
Then....Yes Mr. terrahawk, we caN get those XRC fenders in BY mid March, thank you for your money.

Now...Fawk you Mr. terrahawk, we killed to many Chinese in our sweatshop:nuke:, so we might ship these this summer, agh hell make that a maybe for Thanksgiving.:devil: Oh yeah, fawk you again!
 

·
Registered
Joined
·
279 Posts
why don't you tell us how you really feel :thefinger:
 

·
Registered
Joined
·
4,511 Posts
Discussion Starter #3
From: Raymond Anamos [mailto:[email protected]]
Sent: Monday, March 23, 2009 4:15 PM
To: [email protected]
Subject: RE: Smittybilt.com - Contact Us Form Completed

Hello Joseph,

Flares are still in R&D, rough ETA is Summer 09.



Ray Anamos
Technical Assistance
Smittybilt Automotive Products
400 West Artesia Blvd
Compton CA 90220
PH: 888-717-5797 ext 8774
FX: 310-763-0957
,[____l,
_ -o==o-_
) ()_)¯ ()_)
HOW THE FAWK CAN YOU SELL SOEMTHING THAT IS STILL IN FAWKING R&D? GIVE ME A FAWKING BREAK!!!! AYE CARAJO!
 

·
Registered
Joined
·
1,859 Posts
Almost all smitty stuff(YJ, TJ, JK) is like that right now... makes you wonder if they are on the brink of going under or what.
 

·
Registered
Joined
·
2,596 Posts
They should post that sh!t upfront on their website.....all of the suppliers.Two fingerz up for not being forthright: :thefinger::smokin:
 

·
Registered
Joined
·
4,511 Posts
Discussion Starter #7
Fawk'em, I just contacted Kenny. :thefinger: His stuff is better anyway LOL.
 

·
Registered
Joined
·
4,010 Posts
I'm with ya, fuk 4wpuss and 4wd hardfuks. I'm glad I started ordering from Phil he will let you know if you are not ever going to receive an item. I ordered t poison spyder rocker knockers from 4wpuss after 3 months of calling them and being told they are on the way I finally called poison spyder and was told we have sold what we have and wont be making any more.
 

·
Registered
Joined
·
679 Posts
Well, not happy about your situation(s), but I'm glad there are others that feel this same way. You would think I would have learned a lesson the first bunch of times I *tried* to order things from 4WP & 4WD. I had an issue back in Spet/Oct/Nov '08 with a front D44 axle (finally got resolved -- the sales-dude told me "no way" I was going to get my money back on the *special order* item I wanted to "return" (funny thing -- I never got the damn axle, so how could I "return" something I never "received"?) Spoke to the manager, who started in on the same bull--it, and then I flipped him my card (I happen to be an attorney) and I suddenly got a full refund.)

But, I did it again. I ordered something, a Smittybilt product, pretty sure I'll never see it. (where is the "head-banging-against-the-wall icon?) :pissed:

Ty...
 

·
Registered
Joined
·
4,511 Posts
Discussion Starter #11
pm 4WheelParts.Com (Tim)

He is a stand up guy and will get you the "honest" answers you seek.
 

·
Registered
Joined
·
5,199 Posts
Not defending 4WP, but sometimes the manufacturers "release" products before they've made them. I've had this happen a few times, the product is launched via media releases, etc, and becomes "available" for ordering, sometimes with a ship date. Sometimes it is just pure optimism from the manufacturer, they just get way behind for whatever reason, and only after chasing them up forever do they actually say that the product won't be available.

I've had one particular product on order since December and must have had half a dozen ship dates from the manufacturer, and they've never met any of them.

Of course this makes no difference when you are waiting for the product. I'm a customer too, and get impatient as the next person, especially when promised a delivery date that goes and comes.
 

·
Registered
Joined
·
62 Posts
First off, terrahawk thank you for the post. :beer:

Smittybilt is not going under. They are doing very well right now and currently developing more products that you guys will hopefully like.

PhilD pretty much nailed it on manufacturer releases. We get a certain date from the mfg. and release information in the magazines and online for the customer to see. The issue in this thread is another problem that we (4WP) have dealt with and I have already explained to terrahawk. If we are told that on June 1st a product will be ready to sell we will start advertising it a certain amount of time ahead of the release. We are relying on the mfg. very heavily at this point to deliver. In many cases parts are coming from China and have to go through customs before we can take possession. If something holds up customs we are going to be delayed. We do what we can, as I am sure most vendors do, to prevent major mishaps. Sometimes this just is not avoidable, especially when the mfg. is giving us bad ETA's. I am not calling out ANY mfg.'s here since at some point they have all been guilty of this, I am simply trying to shed some light on the situation.

If anyone has any questions or complaints please feel free to PM me and I will see what I can do. I am sure that most if not all of the vendors here will do this.

4x4LOYR, you have a PM.

Thanks,

Tim
 

·
Registered
Joined
·
4,511 Posts
Discussion Starter #14
Note: I was really pissed at the time LOL. Everything I order goes to immediate backorder, gears, wheels, anti-rock, lights, etc... I am the backorder king! The funny thing is all the custom stuff makes it in less than two wks...go figure!:beer:
 
A

·
Guest
Joined
·
0 Posts
I’ve been really lucky with everything I’ve ever ordered. No backorders and everything gets here in 5 days. I guess I should tip Phil :D
 

·
Registered
Joined
·
9,139 Posts
Who's your daddy?
I mean, who's the parent company?
:D

Personally I hate to see our stuff being delivered on a slow boat from China or anywhere else but the good ol' USofA. I know that it is business and I know that a BUNCH of stuff comes from over there and I will just about have to get the small stuff from over there but for major purchases I am going to try to keep it here. The main reason that I went with Shrock was because they are from Houston... they have also missed several delivery dates on their stuff but at least I am supporting the home team. The Expedition One folks (Utah) were great to deal with.
 

·
Registered
Joined
·
9,439 Posts
First off, terrahawk thank you for the post. :beer:

Smittybilt is not going under. They are doing very well right now and currently developing more products that you guys will hopefully like.

PhilD pretty much nailed it on manufacturer releases. We get a certain date from the mfg. and release information in the magazines and online for the customer to see. The issue in this thread is another problem that we (4WP) have dealt with and I have already explained to terrahawk. If we are told that on June 1st a product will be ready to sell we will start advertising it a certain amount of time ahead of the release. We are relying on the mfg. very heavily at this point to deliver. In many cases parts are coming from China and have to go through customs before we can take possession. If something holds up customs we are going to be delayed. We do what we can, as I am sure most vendors do, to prevent major mishaps. Sometimes this just is not avoidable, especially when the mfg. is giving us bad ETA's. I am not calling out ANY mfg.'s here since at some point they have all been guilty of this, I am simply trying to shed some light on the situation.

If anyone has any questions or complaints please feel free to PM me and I will see what I can do. I am sure that most if not all of the vendors here will do this.

4x4LOYR, you have a PM.

Thanks,

Tim
Its refreshing to see products from China............we hardly ever see that:shaking::thefinger:
 
1 - 20 of 39 Posts
Top