About at my wits end. Purchased a Superchips Flashpaq 3870 for my JK (2012, which it now supports). Have tried installing the software and drivers on 3 different machines, but failed.
Computer1 - small Gateway laptop. Driver installs, but Spark software after install and update ends up with a black screen instead of the screen where you put all your info (name, vehicle, programmer, etc). I can tell there are fields there to fill out by scrolling my arrow around, but just cant see the fields to be able to fill them out. Have reinstalled no less than 10 times, have restored my computer to earlier restore points, etc - black scree.
Computer 2 - older Dell laptop - Spark software loads fine and lets me input all my data. However, cannot get the driver to load - automatically, through the web, or by finding and running the DPINST.exe file in the Powertech drivers folder. It loads the CDM driver, but not the programmer driver - whether or not the programmer is plugged in. Turned off firewalls, etc.
Computer 3 - purchased a Mac Book Pro, installed Parallels, and installed Windows 7. Just like computer 2, Spark software loaded fine under Windows, but I can't get the driver to load - automatically, via web, or by finding and running the DPINST.exe file.
Have tried contacting Powertech, but no response as of yet.
Any ideas how to get this going?
Thanks for any help.
2012 2dr Rubicon, OME Long Travel, Rockhard skids, Nitto Trail Grappler 37's on Hutchinson Rock Monsters, White Knuckle sliders, Wurx Aggression bumpers, Rough Country winch, OR-Fab front cage, Poly Performance rear cage