Join Date: Apr 2011
Location: Denham Springs, LA
Feedback: 1 reviews
I'm running the ENGO 10k with synthetic line. I've not used it for an actual recovery, but have played around pulling things just because I can. At roughly 6mo it failed- wouldn't spool out. Again, never used it for a recovery.
I contacted Jason at Krawl, which is where I bought it. The very day Jason got the message (within three hours, really) I had a rep from ENGO ringing my cell phone to confirm my address because he was shipping me a new unit.
Received it a week later with zero hassles. As it turns out, mine was part of a questionable batch. Instead of giving me any run-around on it, they owned the problem and resolved the issue with no questions asked.
If I was to get another winch, I'd get the ENGO 10k with synthetic again and order it through Jason again.
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