ARB now has a customer for life - JKowners.com : Jeep Wrangler JK Forum
 
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post #1 of 15 Old 08-16-2012, 08:18 AM Thread Starter
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ARB now has a customer for life

you can bet your ass i'll be continuing to buy from ARB from now on. I shot them an email about needing a new power cord for my ARB (i lost mine, no idea how). i just mentioned i liked the cooler and how much easier it makes transporting Amelia's medication for her CF... He said there will be some in stock in 10 days but then sent me this:

Quote:
Good morning
Well that is serious; I will send you mine it is used but works, on us.
May we have your address and phone please?
Regards

Buddy King
Sales Manager; Canada and Northeast USA
Employee since 1984
What an upstanding company. I told him i can wait and pay for a new one, but to even offer this is just fantastic.

Big props to ARB. you now have a customer for life.

31 jeeps in... still have issues
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post #2 of 15 Old 08-16-2012, 08:22 AM
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fantastic company. i will definitely buy from them again. very helpful and knowledgeable. i'm stoked with my arbs air lockers and diff covers

thanks for sharing.


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post #3 of 15 Old 08-16-2012, 08:22 AM
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That's awesome to hear that!!!! Great company!

JK ready for the build but the pockets aint
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post #4 of 15 Old 08-16-2012, 08:24 AM
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If you'd like me to deliver flowers or something, I'm happy to....these guys are 3 miles away from my house. Every time someone makes a comment like this, I chime in ARB service is world class and unbeatable!

2010 JK Rubicon- meh 2dr sold
2012 JKU Rubicon- bored sold
2015 JKU Rubicon- 3rd times a charm?
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post #5 of 15 Old 08-16-2012, 08:28 AM Thread Starter
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even after i told him not to worry about it:

Quote:
Hi Ryan
Your daughter needs our fridge and she shall have it! parts leaving today should be there by next Tuesday

Best regards
I'd say there's going to be an ARB going in the 14 bolt to match the ARB i already have in the front 60.

Awesome company...

31 jeeps in... still have issues
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post #6 of 15 Old 08-16-2012, 08:29 AM Thread Starter
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Quote:
Originally Posted by Nwapache View Post
If you'd like me to deliver flowers or something, I'm happy to....these guys are 3 miles away from my house. Every time someone makes a comment like this, I chime in ARB service is world class and unbeatable!
Thanks man. i'm gonna send the guys a few "amelias angels" tshirts

31 jeeps in... still have issues
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post #7 of 15 Old 08-16-2012, 08:41 AM
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And they have a stubby bumper coming out soon too! Can't wait.
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post #8 of 15 Old 08-16-2012, 09:05 AM
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Buddy is our rep over there. He is very much a straight forward guy. That was a heck of a thing for him to do for you.
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post #9 of 15 Old 08-16-2012, 09:49 AM
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Red face

I got TOTALLY confused when I read this the first time, I thought to myself (honestly), "How in the hell is he going to fit a freezer in an axle?!!?!?" Great crew and products over at ARB. Now off for my second cup of coffee...

Quote:
Originally Posted by 2k2wranglerx View Post
even after i told him not to worry about it:



I'd say there's going to be an ARB going in the 14 bolt to match the ARB i already have in the front 60.

Awesome company...


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post #10 of 15 Old 08-16-2012, 10:02 AM
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How much beer does the axle fridge hold?
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post #11 of 15 Old 08-16-2012, 10:04 AM
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Quote:
Originally Posted by ASSFROW View Post
How much beer does the axle fridge hold?
Nice!


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post #12 of 15 Old 08-16-2012, 10:21 AM
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Exhaust can cook up a mean hot pocket, so I can see where that idea could come in handy!
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post #13 of 15 Old 08-16-2012, 12:54 PM
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That is just straight up awesome. Big props to them.

Greg
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post #14 of 15 Old 08-16-2012, 12:59 PM
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Now that is customer service. Awesome thing for them to do.

Proud to be One of Uncle Sam's Misguided Children 2001-2010.

Semper Fi
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post #15 of 15 Old 08-16-2012, 01:02 PM
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So nice to hear these days.

JKUS Sort of
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