Anyone familiar with bitching to chrysler? - JKowners.com : Jeep Wrangler JK Forum
 
LinkBack Thread Tools Display Modes
post #1 of 5 Old 02-14-2012, 10:02 AM Thread Starter
Rock God
 
JKsport's Avatar
 
Join Date: Jul 2010
Location: Valhalla, New York
Posts: 1,127
Garage
Feedback: 1 reviews
Anyone familiar with bitching to chrysler?

So I get direct mailing incentives for whatever reason and back around Thanksgiving I received one for $500 off my new vehicle purchase as long as I took delivery by January 31st 2012. So I factory ordered on December 12th being told that I would get it in time. Long story short, its way past the 31st and Ive got about another week to wait.

I called Chrysler incentives people and told them the incentive was one of the reasons I got the '12. Especially bc I was told the 6 weeks was good enough to order it (what did I know, I'm just the customer). So they tell me theres nothing that can be done bc the deadline passed.

So anybody deal with chrysler before and have any tips or can offer any help? Anything at all would be appreciated. I told them I want a supervisor to call me back. Its worth a shot.

"With all due respect sir, I believe this will be our finest hour"
JKsport is offline  
Sponsored Links
Advertisement
 
post #2 of 5 Old 02-14-2012, 11:29 AM
Granite Guru
 
Join Date: Feb 2010
Age: 41
Posts: 144
Feedback: 0 reviews

I would just not accept receipt until they take off the $500. If its sitting in inventory the dealer will probably eat the adjustment.
Mallow is offline  
post #3 of 5 Old 02-14-2012, 11:57 AM
Wheeler
 
Join Date: Mar 2011
Posts: 17
Feedback: 0 reviews

I ran into this when I ordered my 2011 Dodge Durango. I received a $1500 incentive in the mail. I honestly can't remember the exact timing but it was close. I had talked to the dealer and he talked to his Rep.to determine if I would get the rebate. I was able to get a little extra time based on the vehicle arriving in Nashville by the cutoff, my distribution point. I think I had until May 1st and it actually arrived at my dealer May 5th. I got the discount.
When I realized I would be close, I started the whining with my dealer. He made effort with his Rep. Waiting until after the fact, I doubt Chrysler will help. The dealer is the best bet and I'd bet he has $500 left in your deal!
redlinez is offline  
Sponsored Links
Advertisement
 
post #4 of 5 Old 02-14-2012, 12:18 PM
Banned
 
Join Date: Mar 2009
Location: Locked in a basement
Posts: 16,621
Feedback: 0 reviews

Was there a delivery date put in writing anywhere in any of your paperwork? If so, they breached the contract. Request your down payment back and advise you'll be suing for breach of contract.

You'll get paid.



Dancin Dan is offline  
post #5 of 5 Old 02-14-2012, 04:55 PM Thread Starter
Rock God
 
JKsport's Avatar
 
Join Date: Jul 2010
Location: Valhalla, New York
Posts: 1,127
Garage
Feedback: 1 reviews

Quote:
Originally Posted by Dancin Dan View Post
Was there a delivery date put in writing anywhere in any of your paperwork? If so, they breached the contract. Request your down payment back and advise you'll be suing for breach of contract.

You'll get paid.
I wish I got something, but they couldnt guarantee a delivery. What killed it was that it took so long for the order to get pulled. And I didn't have to give them a down payment on the factory order. Im pretty close with the guys there and they're already giving me a hell of a deal and a great value on trade in. And I had them give my parents a similar deal so I can't complain about their numbers. Its Chrysler who won't front the $500 to the dealer so I was hoping to get somewhere with them. But I may not....we'll see. I'll talk to the dealer and see if they have a rep. I'm just tired of waiting and want to take delivery already so I can enjoy it. Thanks anyways

"With all due respect sir, I believe this will be our finest hour"
JKsport is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the JKowners.com : Jeep Wrangler JK Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome