LoD has stiffed me on my lower skid plate for my Mid-With front bumper for month now. I call and it's on its way Right! So today I am calling them one more time if nothing good comes from this I will turn it over to the better business group and see what happens.
The sad part I bought it because it is from Indiana just north of me, I live southern Indiana. Just thought everybody should know. Maybe I will eat my words and it will be at home when I get there tonight.
I am very happy with my LoD rear bumper. But, I did
wait until a vendor had them in stock before ordering it. LoD does take a while to make their parts. But they are worth it, IMO.
If they said "Its on its way", that can mean a number of things.
The order has been processed, and they will start making the part.
They have it in stock, and it will ship out soon.
The part is shipping out today, and will take a couple of days to get to you. If they meant this last one, they should have been able to give you a tracking number.
When you call, ask what the exact status of your order is. If they can't give you a tracking number, then it hasn't shipped. Find out why it hasn't. Get a definitive answer, such as "It will be completed on Thursday, and ship out on Friday". If they give you a tracking number, go online and find out where it is. Could be lost in the back of a FedEx truck somewhere.
Either way, get more of an answer than "Its on its way".