Props to Daystar - JKowners.com : Jeep Wrangler JK Forum
 
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post #1 of 4 Old 05-30-2011, 10:14 PM Thread Starter
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Props to Daystar

I have to give this company credit where credit is due. I have a set of Hood Wranglers (and a dash top organizer) and in less than a few months one of the Wranglers "let go" between drives. Surprising discovery toolin' down the road to say the least. Slipped in one of the saved OEM rubber pieces and sent an inquiry email via their web site. Being a holiday weekend and all, I didn't expect a response for a about a week and likely from a paid tech rep. I included two high-res photos of the broken strap and got an immediate email reply from the BIG CHEESE himself! No sh*t!!! They're sending me a new set and a little swag, no questions, no quarrels, just send back the old set. I'll likely include a small token of my gratitude for him standing behind his product, not to mention the personal touch shown. I didn't even look to see if they're a sponsor company here before I used their website or posted this thread. But I bet some of the other sellers here carry or endorse Daystar stuff and I see why.

Long story short... thank you Daystar!

Artificial intelligence is no match for natural stupidity
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post #2 of 4 Old 05-30-2011, 10:22 PM
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Ive always been a fan of their products, others dont care for them. Good to see a good quick and straight from the top response and resolution.

-Alex
2010 2dr Sport | 2.5" BB Lift with 4dr Springs | More to come
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post #3 of 4 Old 05-30-2011, 11:00 PM
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The big Cheese must have been hanging around the shop building his new JK!


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post #4 of 4 Old 05-31-2011, 02:47 PM
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Quote:
Originally Posted by rcul8r View Post
I have to give this company credit where credit is due. .... Long story short... thank you Daystar!
X2, I had one of my hoodwranglers split on the end, after having it for only 6 months. My hood wranglers were a gift and I have no receipt.

Daystar is replacing the split hoodwrangler for free and also a little swag

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Last edited by MoridinTX; 05-31-2011 at 02:52 PM.
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