I have a clock spring issue and a local dealer told me it wasnt covered under warranty. I contacted Chrysler Canada and here is there response:
Dear Mr. ,
Thank you for your reply.
Your service contract plan code 415 is valid for 5 years or 100,000km
(whichever occurs first) from the in service date of December 8, 2010.
The clockspring would be a covered component under your service
contract, however without a physical diagnosis at one of our registered
dealers FCA cannot provide a guarantee on warranty coverage.
Thank you for giving us the opportunity to review this matter with you.
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Customer Care Manager
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