Thanks Rugged Ridge - JKowners.com : Jeep Wrangler JK Forum
 
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post #1 of 6 Old 04-07-2010, 09:39 AM Thread Starter
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Thumbs up Thanks Rugged Ridge

Thanks Rugged Ridge
I had a problem with my 8500RR Winch it would not free spool. I called RR They told me something to try that didnít help. Called them back was told to take the end cover off and try the lever removed from the winch, lever was stuck. I gave Adam at RR my address he said he would ship me a new cover. Then he called me back and wanted a PO from where I bought the winch. ďThat I didnít haveĒ. I thought here goes the run around. I told him where I bought the winch from, and said I would try and find out the PO and asked what else He would need and that I felt like I was starting to get the runaround. He said no he just needed a PO. He calls me back in about 10 minutes and said he called Smiths 4x4 and got the PO and the part was on the way. Next day a new part was at the house. Just wanted to say Thanks to ADAM @ Rugged Ridge.
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post #2 of 6 Old 04-07-2010, 03:10 PM
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Awesome, always happy to hear a positive story about a vendor especially one that gets a good amount of bad storys. Great work Adam

07 JK 2/DR Sahara, 35" Wrangler kevlar, 10k Winch, Garvin Roof Rack, 3" Black Diamond, CatBack Exhaust, RR Gen-1 Snorkel, too much more to list

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post #3 of 6 Old 04-07-2010, 06:54 PM
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lucky you...I cant get smittybilt to return two calls or respond to three emails concerning my winch.
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post #4 of 6 Old 04-07-2010, 09:42 PM
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Glad you got great customer service... VVME has responded to all my emails but just keep saying the same thing over and over... no help.

Nice one Codd. Why dont you go have a Crainal Anal Inversion and call me tomorrow?

Thanks to people like you I have job security!
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Why no officer this is not a potato launcher. Potato launchers are illegal. Why this, this is a Yam launcher!
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post #5 of 6 Old 04-07-2010, 09:45 PM
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Good to see that there are still some company's out there that give a shit! Koodo's to all of you out there!

2014 JKU, Tera44, 4.56 gears, ARB lockers, RK 3.5" flex lift, ARB front & rear bumper, dual Viair 400C w/2 gallon tank, Zeon 10S, Nitto Tires, Genesis Dual battery kit, TeraFlex tie rod & flipped drag link, ARB Intensities and TeraFlex dual rate ST sway bar.
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post #6 of 6 Old 04-08-2010, 03:52 AM
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Good to see that there are still some PEOPLE out there that give a shit! Koodo's to all of you out there!
Fixed it for you

07 JK 2/DR Sahara, 35" Wrangler kevlar, 10k Winch, Garvin Roof Rack, 3" Black Diamond, CatBack Exhaust, RR Gen-1 Snorkel, too much more to list

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