I agree, I got a 2012 JKU I bought new,,,,it's the pull on the lever "tug" to get it into 4- high...Not a lot of pull, but I have put some pressure on pulling it back toward me. I talked to some guys with the JK model, and I was told they just touch the lever and it pops into 4 wheel using a little finger?...I need to put some pressure when I pull, and also putting it back into 2 wheel. I also got the AUTO trans. , and shifting that, it just slides right into gear. The 4-wheel lever is a little stiff and takes a little more pull to get it in or out of 4-wheel...I was told this was normal... Is it normal to have to put some pressure on the lever hen pulling into 4-wheel? Even while moving? Just feels a little stiff.....Everybody got to give theirs a little pull to get it in?