KC Hilite Warranty Review. - JKowners.com : Jeep Wrangler JK Forum
 
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post #1 of 2 Old 03-02-2011, 02:19 PM Thread Starter
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Join Date: Sep 2009
Location: Ontario, Canada.
Age: 35
Posts: 99
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KC Hilite Warranty Review.

Hi all,

I purchased two KC #861 8" HID Kits in the long range flavor off of an eBay company over a year ago. They were expensive, but I was very pleased with the performance of them in cutting the darkness. They work VERY well. A few months ago, I noticed that on my two lower lights the black powder coat was peeling off of the stainless, that the lenses on two of them had began to rust at the bottom and one light was intermittently not working. I contacted KC who instructed me to send the lights to their warranty dept. in Arizona and they would have a look at them. I got a package back from them today, and in it was a brand new #861 kit. They sent me new replacement lights, wiring, ballasts and harnesses, the complete kit with no questions asked and no request for proof of purchase. They even changed the ballast design which is now about half the size of the originals. I'm happy they stand behind their product, and am now a firm believer in the claimed 23 year warranty. A+ and Kudos to KC Hilites.
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post #2 of 2 Old 03-09-2011, 01:16 PM
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Join Date: Jul 2009
Location: Mt. Vernon IL
Age: 34
Posts: 138
Feedback: 1 reviews

Yeah I asked about replacing some burnt out bulbs and instead of selling me new ones they warrantied them. With service like that I think they will be getting all of my lighting business from now on.
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