I'm having some powder coating problems with my T&T Customs Rock Sliders that T&T refuses to stand by. The sliders are almost two years old now and out of the original 1-year warranty. This is the second set
of rock sliders that I have received from T&T Customs, as the first set developed the exact same problem and had rust take over in less than a year. Those were reported within a few months and replaced. I was told by one of their sales guys over the phone at the time that they were new to powder coating and they were going to make it right. They did that time.
With the replacement set, I noticed some small spots within the first year but wasn't going to be "that guy" and complain about small issues. This spring, those spots have taken over. There is clearly a defect with their product which they have yet to resolve, and they will not stand by their work. I clearly explained my situation in a calm and respectful manner including the same images that I have uploaded for you guys. Their response, after 10 days
since I sent the original email, was that I was out of warranty and they're not going to help.
It's important to note that this is a garaged JK that is not driven daily. My other powder coated equipment on the same vehicle, that has been installed for an even longer period, has shown ZERO rust problems in the exact same environment. For those of you not familiar with Wyoming, it is a fairly dry environment. We are not in the "rust belt", which I thought T&T would understand, as they are also from Wyoming.
I'm sharing this information because I would've appreciated it myself when I was in the market for rocker protection. If the pictures shown are acceptable to you after being installed less than two years, feel free to spend your hard earned cash with T&T Customs. Otherwise, if you would appreciate a quality powder coated and rust free product, I'd advise you and any of my friends to take their money elsewhere.
For reference, here is a link to my original set of sliders. Notice how I didn't completely crap all over their name and gave them an opportunity to make it right.
I know T&T Customs is a member of this forum. If I have said anything untruthful here or they would like to continue to support their stance, they can voice their opinion. They also have my phone number and address.