I don't do this very often. Actually, I never bash manufacturers, I usually suck it up, but this takes the cake.
Yes, I'm an idiot who was sucked into the koolaid pool and bought a full traction lift a little over a year ago. Long story short, after a year of mild to moderate wheeling, I've had enough.
It started 2 months after I got my lift. I began to get a loud squeak from the rear, and was convinced it was my rear trackbar. After 2 months of an email war with them, accusing every other part except their joints, they sent me new trackbar heims front and year. Low and behold, both were blown out.
Next, I began to notice that after almost every wheeling trip, my steering would be off by more and more. Up to 90* off at the wheel by the last trip in May. That same trip was my first episode of DW. What I noticed, is that my trackbar was flexing significantly under steering load, and I suspected this was the cause of my sloppy steering feel that had been developing over the past few months, and possible cause of my DW.
This is where I get pissed. I called FT initially to discuss possible causes and solutions. The FIRST SUGGESTION?! Add a steering stabilizer. Well fuck me that was intelligent. After more discussion, the trackbar flex was brought up. I'm not going to name names, but the FT rep refused to watch my video saying it was impossible flex in the TB would cause any noticeable issues, and that I was wrong. So when I brought up my constant need to adjust steering, and that that may indicate constant yielding of the trackbar, and that CONSTANT yielding will eventually fatigue and weaken a material making it more prone to bending... Well, he didn't respond all too quick.
Now I have his attention. FT now wanted my trackbar back on MY DIME! To put it in their jig to prove to me nothing was wrong. Sorry but I'm not paying to have a 15lb price of metal shipped across the country. Not to mention I'm not sure how you move a rig that doesn't have a front TB for 2 weeks...
I then proceeded to show the video (you know, the one they refused to watch) to 2 other manufacturers, all who agreed that was WAY too much deflection of the trackbar.
I have since added the Teraflex TB to my setup, which has made a night and day difference in feel in the steering wheel. There is zero play, zero mushy input... Because I was so happy with the new TB and so pissed with the FT I've made a short comparison video.
I DO NOT RECOMMEND FT PRODUCTS OR SERVICE TO ANYONE.