I'm putting this post up so that others may be warned.
I bought Poison Spyder Brawler Rockers for my 2011 JK Unlimited. Upon receipt, they looked like they came from a dirt pit shop in India. I spent hours and hours cleaning them up, straightening damage from shipping due to poor packaging, then spent hours trying to align everything and grind them to fit the contour of the jeep.
This is no exaggeration. The pieces arrived so filthy with oil and fabrication muck it was ridiculous. I had to grind about half of the internal gussets in order for the step to even get close to fitting the rocker armor. Finally I got them to fit as best I was willing to, primed, painted and installed them with as much pre-load as you can with this design. Then headed to Las Cruces, New Mexico with a group of friends to run some trails down there.
To say the least, I was really frustrated to find that I spent top dollar on a product that didn't hold up much better than cheap Shittybuilt or for that matter, the stock Rubicon Rails. Both the Shittybuilts and stock Rubicon Rails were on different jeeps on the same trip along with a few other brands. We all ran the same trails and all basically took the same lines and were all winching up the same areas we couldn't make it. I am the only one to have left with rocker damage due to rails failing to protect the jeep.
Contacted Poison Spyder, they were very surprised to hear of such damage, they ask for a video or pics which I sent right away and then I never heard back from them. I just called yesterday to see what's up and this was their response;
Copy of post;
So I spoke with Poison Spyder again today to see what they came up with regarding my Brawler Rockers that failed to protect the jeep from pretty significant damage to the body.
They said they responded to me via e-mail (no record of it on the email address they said they sent it to...of course). I have no idea what the e-mail contained but they say they will resend it (won't hold my breath on that one either).
What was explained to me is that they sell 150 Brawler Rockers every month (that's over 120k in sales on one product alone- food for though) and that they run them on their rigs at KOH and that in all the time they have been selling them and using them, they have never, ever seen damage done to them like the damage I sustained. Even running KOH they have never seen that kind of damage. They also told me that they have never, ever gotten any kind of complaint regarding the Brawler Rocker. They said the only way I could have gotten that kind of damage was in a major crash. They also said that from the video I sent (sent a video showing the damage to the rocker and the subsequent damage to the body) they could tell the step was bowed about 1/2" or so and that it would take like 100k plus pounds of force to bend the rail at the break the way I did. I again explained that it didn't bend at the break, it bent just under the break. The guy was watching the video as we spoke but I guess he couldn't really tell from his perspective, but to him it looked bent way up. (trust me, it's not bent dude)
They also said that they have never, ever gotten a complaint from anyone regarding the integrity of the Brawler Rocker. I explained again that there wasn't a tremendous crash, that we had no drops take place of more than 8" and I also explained that the rail wasn't bent 1/2". In fact it wasn't bent at all along the flat step plane (I placed a straight edge on it while on the phone to verify that fact).
Well regardless, I was told that I should file a claim with my insurance company because I was involved in a crash! I was also told that the way I wheel is extreme and that with the JK's I should have 39's or bigger and should crawl and not bump when climbing, etc...
Now, I have watched several of the Poison Spyder vids around and see that they slide and bump when necessary and even have some pretty good thuds when impacting those rails while bumping up obstacles. I suppose it can be said that regarding Brawler Rockers, California physics are much different than Arizona or New Mexico's (I hope they don't cause cancer too...shit).
In a real world situation where most of us stop at 4" lifts, 35" tires and beefed up stock axles, would it not be prudent to say that those types of vehicles are the norm of which these Brawler Rockers are installed? I would have to say yes. I would also have to say that I can't possibly be the only person in the U.S. or elsewhere that has had an issue like this. I can also say that in New Mexico where the damage happened, I was not the only person to hit their rocker armor. I was however, the only person to hit their rocker armor and get this kind of damage. From the cheap stock Rubicon Rails to the most expensive Poison Spyder Rails, the Poison Spyder Rails were the only ones to fail miserably
On the lighter side, I was told that I would be given a little discount if I purchased another set. Hmmm, let me think about that for a minute.
My main point is that if I wanted body damage, I would have bought Shittybuilt. I bought what was supposed to be the best and that sure didn't prove to be the case. Also, do any of you guys that were on the New Mexico trip remember me falling off a cliff and landing on my rails in a crash? I don't think there was anything that should have crunched it that bad do you?
Sorry for such a long post but I needed to get this out there. I won't be buying anything from Poison Spyder again. I won't have anything to do with their products and I personally feel that they have really gotten too big for their britches. Shit happens and if only one person out of thousands and thousands has a problem, just make it right without even asking questions. I own a business and I never hesitate to make it right regardless of the circumstances. If I told my customers to call the insurance company I would be out digging ditches tomorrow.
Thanks for letting me rant and please, buyer beware.