excited to see, but let down quadratec - JKowners.com : Jeep Wrangler JK Forum
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 40 Old 01-03-2012, 07:16 PM Thread Starter
Granite Guru
 
Join Date: Sep 2011
Location: South Jersey
Posts: 118
Feedback: 0 reviews
excited to see, but let down quadratec

http://www.quadratec.com/products/11238_123X_PG.htm
11-12 2dr tinted window kit..

for sale, but too good to be true.
contacted quadratec about product because bestop said they wouldnt make them until late january... guy said they werent available yet and had no idea when they would be

a big negative again quadratec, first you never state if a product is backordered and make me cancel my order and now its false advertising..

sorry had to vent, been looking for these damn things forever

2012 JK, 3.6L Pentastar, 4" Suspension Lift, 35" Kelly Safari TSR's, Raceline Raptors 17x9, Rampage Side Steps

Quote:
Originally Posted by nlgrav182 View Post
Maybe they just corrected your ridiculous mistake. Who the fuck orders chrome anything?
xvcrysisxv is offline  
Sponsored Links
Advertisement
 
post #2 of 40 Old 01-03-2012, 07:20 PM
JKO Addict!
 
Join Date: Nov 2009
Location: Tracy, California
Age: 39
Posts: 3,068
Feedback: 4 reviews

I have ordered from quadratec about 10 times, I think they screwed up 8 of the orders. I now just buy everything from the vendors here. Jason at KOR takes care of 90% of my needs, and usually at a better price than you could ever get from q-tec!

United States Army 1997-Present

When a life or death decision must be made in seconds.....the police are only a minute away.
09rubicon is offline  
post #3 of 40 Old 01-03-2012, 07:25 PM Thread Starter
Granite Guru
 
Join Date: Sep 2011
Location: South Jersey
Posts: 118
Feedback: 0 reviews

Quote:
Originally Posted by 09rubicon View Post
I have ordered from quadratec about 10 times, I think they screwed up 8 of the orders. I now just buy everything from the vendors here. Jason at KOR takes care of 90% of my needs, and usually at a better price than you could ever get from q-tec!
ive never gotten an order complete by these guys. ive ordered off CSEOFFROAD which is great and rivercityoffroad. great companies, unlike quadratec for the shitty service and false advertisment

2012 JK, 3.6L Pentastar, 4" Suspension Lift, 35" Kelly Safari TSR's, Raceline Raptors 17x9, Rampage Side Steps

Quote:
Originally Posted by nlgrav182 View Post
Maybe they just corrected your ridiculous mistake. Who the fuck orders chrome anything?
xvcrysisxv is offline  
Sponsored Links
Advertisement
 
post #4 of 40 Old 01-03-2012, 11:51 PM
JKO Addict!
 
JohnnyWalker's Avatar
 
Join Date: Nov 2008
Location: Fayetteville, NC
Age: 44
Posts: 2,293
Garage
Feedback: 1 reviews
Send a message via Yahoo to JohnnyWalker

This belongs in Dirty Laundry... QTecs porn is nice though.

Quote:
Originally Posted by Gotlime? View Post
Did you just search for "gay" or "halo" and bump those threads?
JohnnyWalker is offline  
post #5 of 40 Old 01-04-2012, 12:59 AM
Wheeler
 
Join Date: Aug 2011
Location: Chandler, AZ
Age: 47
Posts: 27
Feedback: 0 reviews

Amen! Having the same issue with q-tec with an AEV drop bracket I ordered on 12/21. Guess I will get it from Airpark since they are even willing to rob an AEV lift kit for me to get the parts I need.
Trdr712 is offline  
post #6 of 40 Old 01-04-2012, 05:34 AM
Rock God
 
PKDailey4's Avatar
 
Join Date: Nov 2008
Location: El estado del agujero de mierda de Tejas
Posts: 1,199
Feedback: 2 reviews

No free hot dog at Q-tec. Why would I buy from a company that never cuts the consumer any slack whatsoever ? I wouldn't and wont be any time soon.
When is the last time you've seen them have 10% off or free shipping on their overpriced items and over priced shipping charges ? They wont get any of my money. Ill give it someone who wants my business and will throw me a bone once in a while in appreciation for my consumer loyalty. Q-tec and thanks for all of the beautiful photos you have on your site for my viewing pleasure so I can see what Ill be buying from someone else.

Remember this,,, Every time you give money to any greedy MF'n gouger, its a vote cast that you approve of how they worked you and you like it that way

Case & point.....

http://www.quadratec.com/cart/cart.p...28_6000_07.htm

http://autoshepherd.com/cart

Q-tec's $200 more for the same items and charges overweight shipping charges. The other shop ships FREE !

POG MO THOIN

Last edited by PKDailey4; 01-04-2012 at 08:30 AM.
PKDailey4 is offline  
post #7 of 40 Old 01-04-2012, 05:45 AM
Wheeler
 
blakem0127's Avatar
 
Join Date: Aug 2011
Location: Virginia beach
Age: 34
Posts: 80
Feedback: 0 reviews

Quadratec has haunted me in my dreams

07 jk rubicon, 4" rough country, 33x12.5 kanati mud hogs

Give me liberty or give me death. Patrick Henry
blakem0127 is offline  
post #8 of 40 Old 01-04-2012, 06:00 AM
Granite Guru
 
Join Date: May 2010
Location: Tomball Texas
Age: 53
Posts: 177
Feedback: 0 reviews

I have had several little orders with them go just fine. But all of my big stuff goes to the small guys out there.

2010 SURF BLUE JK UNLIMITED. 4" TERAFLEX FULL FLEX LIFT, SMITTYBUILT FRONT AND REAR BUMPERS, SMITTYBUILT 10K WINCH, SMITTYBUILT ROCK SLIDERS, BUSHWACKER FLAT FENDERS, 35" PROCOMPS ON 17" ADDICTS, 513 GEARS, HELLA LIGHTS AND TANTRUM LIGHTS UNDERNEATH.
randyb is offline  
post #9 of 40 Old 01-04-2012, 06:27 AM
Rock God
 
Join Date: Aug 2009
Location: Gainesville, FL
Age: 30
Posts: 1,418
Feedback: 0 reviews

I've made little orders from them no problem. Big orders go to someone else though.

Sent via Pony Express

jk-forum, jk-forum.com jk forum, jkforum, jeep jk wrangler
JaysJK is offline  
post #10 of 40 Old 01-04-2012, 07:11 AM
Granite Guru
 
Deep Water Terp's Avatar
 
Join Date: Apr 2010
Location: Rockville, Maryland
Age: 53
Posts: 136
Feedback: 0 reviews

I have ordered quite a bit from Quadratec and have never had an issue. My order has always arrived quickly and accurately. The venders here are great also.

2010 Wrangler Unlimited Sport S
Deep Water Blue,Freedom Hard Top,Bedlined Wheels,Coverkings,Smittybilt tube bumpers,Rigid Floods, Rough Country 2.5"BB
Deep Water Terp is offline  
post #11 of 40 Old 01-04-2012, 12:05 PM
Granite Guru
 
JKWolf's Avatar
 
Join Date: Jul 2011
Location: Evans, GA
Age: 34
Posts: 230
Feedback: 0 reviews

Quote:
Originally Posted by JaysJK View Post
I've made little orders from them no problem. Big orders go to someone else though.

Sent via Pony Express
^^^This

Just ordered from Krawl and Jason is one of the best vendors I have ever dealt with.

2008 JK 2dr
2.5" Rock Krawler System, 35" Goodyear Duratracs
BFH Front, Genright Aluminum Carrier
Quote:
Originally Posted by SoCo_Fox View Post
I don't care whose fault it is, somebody is going to get a kick in the dick and a swat on the twat.
JKWolf is offline  
post #12 of 40 Old 01-04-2012, 02:02 PM
JKowners Vendor
 
Quadratec, Inc.'s Avatar
 
Join Date: Oct 2007
Location: West Chester, PA.
Age: 29
Posts: 200
Garage
Feedback: 0 reviews

Quote:
Originally Posted by PKDailey4 View Post
No free hot dog at Q-tec. Why would I buy from a company that never cuts the consumer any slack whatsoever ? I wouldn't and wont be any time soon.
When is the last time you've seen them have 10% off or free shipping on their overpriced items and over priced shipping charges ? They wont get any of my money. Ill give it someone who wants my business and will throw me a bone once in a while in appreciation for my consumer loyalty. Q-tec and thanks for all of the beautiful photos you have on your site for my viewing pleasure so I can see what Ill be buying from someone else.

Remember this,,, Every time you give money to any greedy MF'n gouger, its a vote cast that you approve of how they worked you and you like it that way

Case & point.....

http://www.quadratec.com/cart/cart.p...28_6000_07.htm

http://autoshepherd.com/cart

Q-tec's $200 more for the same items and charges overweight shipping charges. The other shop ships FREE !
I've already seen this price with that other company. They are in violation of Body Armor's MAP pricing policy. I'm sure you'll soon see that price go up.

Quote:
Originally Posted by xvcrysisxv View Post
http://www.quadratec.com/products/11238_123X_PG.htm
11-12 2dr tinted window kit..

for sale, but too good to be true.
contacted quadratec about product because bestop said they wouldnt make them until late january... guy said they werent available yet and had no idea when they would be

a big negative again quadratec, first you never state if a product is backordered and make me cancel my order and now its false advertising..

sorry had to vent, been looking for these damn things forever
We are advertising a product that is going to be available for your vehicle. This would not be false advertisement. Had we advertised it was in stock, charged your card, and then said "hey sorry, not gonna get it for another month" then I could see that being deceitful. We do not do that to our customers, however. It's on the website for people to see that its now an available part from Bestop, and to order now if they wish too.

I apologize that you had to cancel your order for these. We are expecting them in stock within 2-3 weeks, per our Bestop rep. If you'd like to replace the order, I'll gladly waive the shipping costs for you.

Quote:
Originally Posted by 09rubicon View Post
I have ordered from quadratec about 10 times, I think they screwed up 8 of the orders. I now just buy everything from the vendors here. Jason at KOR takes care of 90% of my needs, and usually at a better price than you could ever get from q-tec!
We do offer pricematching on items. If you see it less somewhere else, and we can verify it, then we match it. An example of something we could not match due to a MAP violation of the manufacturer's terms would be the Body Armor bumper above. Although those occurrences are extremely rare, and 99% of prices can and will be matched.

I'm also on here helping everyone out. I offer my assistance for help with parts, orderings, existing orders, or general questions. I also offer free UPS ground shipping on orders placed with me, and reduced truck freight rates and expedited rates. International customers are also open to freight cost reductions.

I hope everyone has a great rest of the day and a good night.

-Joe


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


We Price Match -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
us for a quote!


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Quadratec, Inc. is offline  
post #13 of 40 Old 01-04-2012, 02:25 PM
Rock God
 
PKDailey4's Avatar
 
Join Date: Nov 2008
Location: El estado del agujero de mierda de Tejas
Posts: 1,199
Feedback: 2 reviews

Quote:
Originally Posted by Quadratec, Inc. View Post
I've already seen this price with that other company. They are in violation of Body Armor's MAP pricing policy. I'm sure you'll soon see that price go up.



We are advertising a product that is going to be available for your vehicle. This would not be false advertisement. Had we advertised it was in stock, charged your card, and then said "hey sorry, not gonna get it for another month" then I could see that being deceitful. We do not do that to our customers, however. It's on the website for people to see that its now an available part from Bestop, and to order now if they wish too.

I apologize that you had to cancel your order for these. We are expecting them in stock within 2-3 weeks, per our Bestop rep. If you'd like to replace the order, I'll gladly waive the shipping costs for you.



We do offer pricematching on items. If you see it less somewhere else, and we can verify it, then we match it. An example of something we could not match due to a MAP violation of the manufacturer's terms would be the Body Armor bumper above. Although those occurrences are extremely rare, and 99% of prices can and will be matched.

I'm also on here helping everyone out. I offer my assistance for help with parts, orderings, existing orders, or general questions. I also offer free UPS ground shipping on orders placed with me, and reduced truck freight rates and expedited rates. International customers are also open to freight cost reductions.

I hope everyone has a great rest of the day and a good night.

-Joe
Ya well,,, I'm sure you're a nice person Joe but I got mine already and you got nut,n but I shouldn't have get out a dime and beg anybody (company) to get treated like you may or may not appreciate my business. The prices on your website are high for a reason. I'm not the average dumb-ass customer searching for Jeep farkles your site is used to catering to. I shop around for the best deal and spend my money accordingly. I'm not sorry for being harsh either. You guy's made your price point and its high. Really high. Like you give a shit what I think !

POG MO THOIN
PKDailey4 is offline  
post #14 of 40 Old 01-04-2012, 06:09 PM
Wheeler
 
mifunk's Avatar
 
Join Date: Mar 2009
Location: Pennsylvania
Posts: 17
Feedback: 0 reviews

Quote:
Originally Posted by Quadratec, Inc. View Post
I've already seen this price with that other company. They are in violation of Body Armor's MAP pricing policy. I'm sure you'll soon see that price go up.



We are advertising a product that is going to be available for your vehicle. This would not be false advertisement. Had we advertised it was in stock, charged your card, and then said "hey sorry, not gonna get it for another month" then I could see that being deceitful. We do not do that to our customers, however. It's on the website for people to see that its now an available part from Bestop, and to order now if they wish too.

I apologize that you had to cancel your order for these. We are expecting them in stock within 2-3 weeks, per our Bestop rep. If you'd like to replace the order, I'll gladly waive the shipping costs for you.



We do offer pricematching on items. If you see it less somewhere else, and we can verify it, then we match it. An example of something we could not match due to a MAP violation of the manufacturer's terms would be the Body Armor bumper above. Although those occurrences are extremely rare, and 99% of prices can and will be matched.

I'm also on here helping everyone out. I offer my assistance for help with parts, orderings, existing orders, or general questions. I also offer free UPS ground shipping on orders placed with me, and reduced truck freight rates and expedited rates. International customers are also open to freight cost reductions.

I hope everyone has a great rest of the day and a good night.

-Joe
Can you help me out with a part that has been back ordered since 10/16/11!!! Daystar tailgate bumpstops. Order# W16813700000 Its not a big order but its ridiculous to have to wait 10 weeks for two little pieces of rubber.
mifunk is offline  
post #15 of 40 Old 01-04-2012, 06:31 PM
JKO Addict!
 
TCdawg's Avatar
 
Join Date: Jan 2011
Location: Woodstock, Ga
Age: 49
Posts: 3,717
Garage
Feedback: 2 reviews

Quote:
Originally Posted by 09rubicon View Post
I have ordered from quadratec about 10 times, I think they screwed up 8 of the orders. I now just buy everything from the vendors here. Jason at KOR takes care of 90% of my needs, and usually at a better price than you could ever get from q-tec!
This ^^^

TC
Crawling For Reid March 23, 2019 Adventure OffRoad Park


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
TCdawg is offline  
post #16 of 40 Old 01-04-2012, 10:10 PM
Mechanic
 
2008fx4's Avatar
 
Join Date: Dec 2010
Location: Tucson, AZ
Posts: 1,068
Feedback: 0 reviews

Quote:
Originally Posted by mifunk View Post
Can you help me out with a part that has been back ordered since 10/16/11!!! Daystar tailgate bumpstops. Order# W16813700000 Its not a big order but its ridiculous to have to wait 10 weeks for two little pieces of rubber.
haha - im waiting on mine that i ordered in november. too funny. no mention of the backorder when i placed my order.

Jon R.
Owner, Bullpen Garage
18 E Ventura St
Tucson, AZ 85705
520-396-3001
2008fx4 is offline  
post #17 of 40 Old 01-05-2012, 04:48 AM
JKowners Vendor
 
Quadratec, Inc.'s Avatar
 
Join Date: Oct 2007
Location: West Chester, PA.
Age: 29
Posts: 200
Garage
Feedback: 0 reviews

Quote:
Originally Posted by 2008fx4 View Post
haha - im waiting on mine that i ordered in november. too funny. no mention of the backorder when i placed my order.
Quote:
Originally Posted by mifunk View Post
Can you help me out with a part that has been back ordered since 10/16/11!!! Daystar tailgate bumpstops. Order# W16813700000 Its not a big order but its ridiculous to have to wait 10 weeks for two little pieces of rubber.
The bumpstops are still on national backorder with Daystar. We have no control over this issue, and have been waiting for our stocking shipment to arrive so that we can fill all of the backorders. We are supposed to start receiving weekly batch shipments, and as those arrive the oldest orders first will be filled.

-Joe


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


We Price Match -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
us for a quote!


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Quadratec, Inc. is offline  
post #18 of 40 Old 01-05-2012, 08:21 AM
Rock God
 
Daniel_M's Avatar
 
Join Date: Jan 2011
Location: Arizoner
Age: 35
Posts: 998
Garage
Feedback: 0 reviews

I DO NOT order from Q-tec either. Their prices are rediculous and shipping is astronomical. I ALWAYS find what I want cheaper at 4wd.com or 4wheelparts, and they are a similarly giant company. Plus I have a local 4wheelparts down the street so shipping is free and they have a 5% off coupon code.

But a lot of my business goes to Chris at Jeep Add Ons.

I know Q-tec, you have to do the song and dance defending the company, but your prices are crazy to start with, even if you do price match. I'd rather get it for less the first time rather then waiting for you to match it.

-Dan

2008 JK X: Sold
Daniel_M is offline  
post #19 of 40 Old 01-05-2012, 10:03 AM
JKO Addict!
 
2k2wranglerx's Avatar
 
Join Date: May 2010
Location: Pittsburgh, pa
Age: 38
Posts: 10,263
Feedback: 4 reviews

Quote:
Originally Posted by Daniel_M View Post
I DO NOT order from Q-tec either. Their prices are rediculous and shipping is astronomical. I ALWAYS find what I want cheaper at 4wd.com or 4wheelparts, and they are a similarly giant company. Plus I have a local 4wheelparts down the street so shipping is free and they have a 5% off coupon code.

But a lot of my business goes to Chris at Jeep Add Ons.

I know Q-tec, you have to do the song and dance defending the company, but your prices are crazy to start with, even if you do price match. I'd rather get it for less the first time rather then waiting for you to match it.

-Dan
yup. i haven't paid to ship from 4wd in years. AND they always knock $ off. QT i end up paying tax and shipping every time. they do however have an good selection of parts that 4wd can't get.

i will say though, when you order from QT, if it's in stock you get it VERY quickly.

as far as false advertising. If it is just "advertising" then it shouldn't have a "add to cart" option.

31 jeeps in... still have issues
2k2wranglerx is offline  
post #20 of 40 Old 01-05-2012, 10:29 AM Thread Starter
Granite Guru
 
Join Date: Sep 2011
Location: South Jersey
Posts: 118
Feedback: 0 reviews

Quote:
Originally Posted by 2k2wranglerx View Post
yup. i haven't paid to ship from 4wd in years. AND they always knock $ off. QT i end up paying tax and shipping every time. they do however have an good selection of parts that 4wd can't get.

i will say though, when you order from QT, if it's in stock you get it VERY quickly.

as far as false advertising. If it is just "advertising" then it shouldn't have a "add to cart" option.
exactly, if they have the product on the site but not available, they shouldnt have an add to cart option.

also they really need to state if a product is backordered. id rather go to another company than contact them all the time to see if a product is available.

and to quadratec, i PMed you yesterday morning and you have not decided to reply yet..
also, get better reps who know the products in your store please. i know you joe may be a good rep, but the last two dudes i talked to didnt care about me at all or what i had to say. big negative

2012 JK, 3.6L Pentastar, 4" Suspension Lift, 35" Kelly Safari TSR's, Raceline Raptors 17x9, Rampage Side Steps

Quote:
Originally Posted by nlgrav182 View Post
Maybe they just corrected your ridiculous mistake. Who the fuck orders chrome anything?
xvcrysisxv is offline  
post #21 of 40 Old 01-05-2012, 03:18 PM
Granite Guru
 
08SaharaM6's Avatar
 
Join Date: Jan 2008
Location: North Jersey
Posts: 217
Garage
Feedback: 0 reviews

I always call to make sure a product is in stock, I never but anything unless it is in stock. If something is on back order, I'll just wait until it is in stock and then order it. I buy parts from everywhere and when I get them from Quadratec, they have matched every price I have given them, including the shipping costs. I'm not against any one in here because some people do experience problems, I'm just saying to make sure you do your homework as a consumer when purchasing. Nine times out of ten I never get the part I want from where I first found it, whether it be price or availability, unless it is a smaller company that does not have distributors.

P.S. I must say some of the Q-Tec reps don't have the greatest personalities.

Eric @ ext. 314 is who I deal with.

My $.02

2008 Jeep Wrangler Unlimited X
Jersey Kustoms Front/Rear Bumpers and Sliders
Engo 10000 Winch
Skyjacker 4" Value Flex Lift
16" Ion Alloys
35" Baja MTZ Radials
K&N Drop In
Thrush Custom Cat-back
VHT Markers and Taillights
Jersey Kustoms Tramp Stamp
08SaharaM6 is offline  
post #22 of 40 Old 01-05-2012, 03:42 PM
Granite Guru
 
Join Date: Jun 2011
Location: Long Island
Age: 35
Posts: 218
Feedback: 0 reviews

Off topic a bit, maybe I'm dumb... are those tinted windows only for use with a bestop top or are they OEM top compatible replacements from bestop?
dpg612 is offline  
post #23 of 40 Old 01-05-2012, 03:55 PM
Coonasian
 
Charlie's Avatar
 
Join Date: Jan 2011
Location: Covington, LA USA
Age: 72
Posts: 1,835
Garage
Feedback: 1 reviews

Quadratec is a supporting vendor here and I will say something in defense of Joe. Private message him through the site here. I did and he resolved my problems quickly, gave me a discount and waived shipping costs. Those guys on the phone are just useless and I hate to see Joe crammed in there with them.

Quote:
Originally Posted by ASSFROW
I love Walmart. Cheap shit, guns, knives, ammo, oil, chemicals, the biggest rubber selection I've ever seen and I always wondered how they could keep their prices so low and pay all the "entertainers" in the stores.

"Everything you never wanted to know about Cockatoos!" :
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Charlie is offline  
post #24 of 40 Old 01-05-2012, 04:04 PM
Wheeler
 
Minx's Avatar
 
Join Date: Mar 2011
Location: Colorado
Posts: 18
Feedback: 0 reviews

I never order anything without calling first to see if it's in stock.
I've bought small things from Q-tec without any problems. Tried to order from 4wheelparts and couldn't because the shipping address was in a different state to my billing address. I live in CO and wanted to send the goods to someone in CA. Apparently the two addresses must be in the same state. They did tell me I could ring my credit card organization and have their address added to my profile. That's BS !!! So every time this happens, I have to ring my credit card first, add an address and then ring again to have it removed.

Now I don't waste my time buying from anyone. I have a good relationship with the shop that did my build so I just ring and ask them to get it in and ship it to me.
Minx is offline  
post #25 of 40 Old 01-05-2012, 10:47 PM
JKO Addict!
 
EAD Offroad's Avatar
 
Join Date: Jun 2011
Location: Denver, CO
Posts: 2,287
Feedback: 2 reviews

Quote:
Originally Posted by Minx View Post
Tried to order from 4wheelparts and couldn't because the shipping address was in a different state to my billing address.... That's BS !!!
That's one of the biggest scams out there for us online retailers. There is a thread in the vendors forum here about this actually. If someone uses a stolen credit card and makes such an order, when the card holder disputes the charge the retailer always is out the money, period.

I know shipping to another address is fairly common but it's a huge red flag for us. EAD vets those orders, not to the point of requiring you to call your credit card company, we just email you for verification, call you and look for weird things like an out of country IP address.

Forum transactions are one thing, you have an idea the person is probably honest but straight up web sales are a gamble. EAD wrote off over $1000 last year on scams. Margins are not that great, after overhead we have to sell about $10,000 to make that up. If an order looks fishy to me I cancel it and won't fulfill it, it's not worth it for a few %.


Maybe that sounds like chump change but we are small, larger companies get hit for much more. My wife works for AMEX's RISK department and works on this stuff for a living. ALL CC companies policy is the same, they stuff that scam right back on the retailers, they don't eat that one, we do!!

Gotta look at both sides of the fence on some of this stuff.

Alec Wallis, Owner |
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
| 303-918-6167

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
| 888-521-0170
EAD Offroad is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the JKowners.com : Jeep Wrangler JK Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome