MY EXPERIENCE WITH ATOMIC 4X4 AUSTIN!! - JKowners.com : Jeep Wrangler JK Forum
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post #1 of 342 Old 03-15-2011, 05:28 PM Thread Starter
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MY EXPERIENCE WITH ATOMIC 4X4 AUSTIN!!

Hey guys I’m alive a trip to atomic 4x4 almost cost me my life. It started like a bad dream and ended up a nightmare. it’s a long story a few weeks back John Stefka said he could put in my gears in victoria at his foreman’s shop. ( didn’t know it was a rent a shop) seemed strange but I felt committed John said should take 8-12 hrs wife insisted we take 2 vehicles didn’t pack anything well went there on at sat 8am ended staying in vic didn’t leave vict till 10pm Sunday.

Before we rode off took it for test drive well and rear end was making a whining noise and front locker leaked not right at this point. John states probably superior gears make that noise. We are all exhausted made a deal to take it to Austin at his shop where there’s a lift and equipment needed to make it right, and get lockers fixed at his “professional shop” So a few weeks later on sat leave home 4am head to Austin by myself wife sick doesn’t want to be stuck in Austin like what happened in Victoria she stays home.

Well done at sat 8pm he also added that he felt 100% about work on the front differential but only 80% on the rear even wrote in on receipt if I had problems with it to get it worked on locally and he would cover it. That gave me a feeling of unrest. I test drove it sounds good head to corpus before I left John says to text him when I get home and call him if any problems. Exhausted happy to be on my way home at this point stop to fuel up noted small ding under passenger door not good figure ill let him know about that Monday. Driving on hwy 35 decided Ill take road 123 driving down the road I’m 2hrs away from home and 2 hrs past Austin. Suddenly the jeep veered onto the opposing lane and felt like rear end went airborne I feathered the brakes and slowly worked it back to the lane and coming to a halt on the shoulder.

After I calmed down I figured rear end had come apart. I got out to inspect the problem and came to the conclusion that it wasn’t the rear end when I inspected the front noted left front caliper jammed forward between the rotor and the rim. Well I called John numerous times and no answer even text him . I called numbers on the receipt one guy answered immediately but he said that was no longer his shop he had sold it to John 3 years ago.

All this seems really odd. From 10pm to 12mn I made calls for wrecker service called 15 different numbers my wife helping at home looking for towing numbers to call . John never called back. Finally got one that would be there in 11/2hrs well at 430am wrecker shows up but in mean time as I am waiting on the side of the road people come by slow down then see me in the vehicle and they race off . I had nothing on me to protect myself. Not a good feeling. I arrived via tow at my home 7am Sunday at tow turned out to be $675. My poor wife was worried sick. I get a call from John at 130pm Sunday states his phone battery was dead. I know now that was bull. He said “oh my god I will cover all charges including parts and tow and I will give them my credit card number if you can find parts locally.”

Well here it is Tuesday evening John is not answering his phone, email, text. Basically he has left me high and dry. You know John told me himself there was a old hippy guy that is unhappy with him regarding him not answering his call etc over some unsettled issue, but he said it held no merit. Well now I’m in the same boat as that hippy man. He should be elated that I didn’t kill myself or someone else and my rig is in one piece. It could’ve been really ugly, just because of his negligence.

Oh any by the way when I went to look at the bolts on the front passenger caliper one was missing and the other I was able to remove with my finger apparently John or employee failed to tighten them appropriately they just finger tightened them . God was on my side and I believe if I had taken hwy 35 I probably wouldn’t even be here today. I have given John every opportunity to provide me with the service I deserve and he has constantly let me down. I’m stuck taking care of all these issues that I didn’t cause and force me to have to take other actions to recover my losses and get my rig back in working order. I have posted pics. I would never recommend John Stefka to anyone. He is unorganized, uncaring and unprofessional.

SORRY FOR A LONG POST JUST WANTED ALL THE INFO OUT THERE SO YOU CAN FORM YOUR OWN OPINION.


















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Last edited by Constantine; 03-15-2011 at 07:47 PM.
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post #2 of 342 Old 03-15-2011, 05:32 PM Thread Starter
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Tonite while trying to put parts back on it and checking all John's work, I found driveshaft bolts loose and passengers caliper bolts had one missing and one finger loose.








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Last edited by Constantine; 03-15-2011 at 05:40 PM.
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post #3 of 342 Old 03-15-2011, 05:35 PM
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That sucks man...
And i have lost those same caliper bolts 3 times. I think theres something wrong with it, thankfull I have never lost them both at once.

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post #4 of 342 Old 03-15-2011, 05:37 PM Thread Starter
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Problem is he wont answer my call or pay for anything!!!

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post #5 of 342 Old 03-15-2011, 05:38 PM
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Wow thats some scary stuff
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post #6 of 342 Old 03-15-2011, 05:42 PM
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The rims don't even fiit. Are those 15's?

Also, you didn't hear anything when you first started driving?

You didn't have trouble turning right away or when you went to hit the brakes, did it feel like it was dragging?

Just wondering..

This totally sucks..I'd drive back there with my buddy video taping and get his response on camera.

Its just me, but when I have work done, I always look at what they did, just to make sure nothing is hanging or out of place. I know you might be new to this, but always go over work done on your rig before you leave. Even if its at the Stealership.

I just looked over your pics more. So let me get this straight. the bolt was partially in place and not tight...and then later it came loose and the caliper grabbed the rotor and thats when it let go into the wheel......

I understand now...sorry...I'd get a lawyer after I had my video or cell phone recording evidence..

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post #7 of 342 Old 03-15-2011, 05:43 PM
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WOW, Thats an insane story, glad your OK.

That's why I only trust one shop, but for me it's 6-7 hrs away... Well worth it though...

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post #8 of 342 Old 03-15-2011, 05:46 PM Thread Starter
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Yeah it was dark when he finally got done so it was hard to see much.

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post #9 of 342 Old 03-15-2011, 05:49 PM
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if it had been the other caliper bolt coming loose...it would probably held in place till you got home...you might not even noticed it right away..

And the ding...worst spot to have that ding. Bummer..I'd be all over his shit. I love my jeep. I treat it like a fine woman. I ever had that happen to mine...I'd come unglued. I'd a tore that boy a new asshole.. Sumbitch...thats the kinda work that scares new guys into not having work done.

I feel your pain man.

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post #10 of 342 Old 03-15-2011, 05:49 PM
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That's a bunch of bullshit if you ask me. Shit like that happens when people get big headed about their work and don't do the simple ask of going over the vehicle before returning to the customer. Folks just don't have pride in craftsmanship anymore


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post #11 of 342 Old 03-15-2011, 05:52 PM Thread Starter
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I am very upset about the whole ordeal and my jeep was perfect before all this.
What really makes me mad is he wont even take responsibilty for his negligence.

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post #12 of 342 Old 03-15-2011, 05:59 PM
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That is terrible....

Here is his facebook page...
http://www.facebook.com/#!/pages/Ato...759586?sk=info

His website w/contact (not that it does any good it seems)
http://www.atomic4x4.com/contact/

He is a vendor here too. Atomic.... do the right thing..

Last edited by Mr.RonGilbert; 03-15-2011 at 06:02 PM.
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post #13 of 342 Old 03-15-2011, 06:01 PM Thread Starter
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Yeah I contacted the BBB today about him and posted reviews.

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post #14 of 342 Old 03-15-2011, 06:04 PM
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Quote:
Originally Posted by bodyguy View Post
That's a bunch of bullshit if you ask me. Shit like that happens when people get big headed about their work and don't do the simple ask of going over the vehicle before returning to the customer. Folks just don't have pride in craftsmanship anymore
2

Also, i have superior gears and they dont make any noise. Before he isnstalled them, I asked the guy who did my gears if i could expect any "whining" noise. He said not if they are installed correctly. Mine never made any noise.

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post #15 of 342 Old 03-15-2011, 06:08 PM Thread Starter
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Originally Posted by STUPIDFACE View Post
2

Also, i have superior gears and they dont make any noise. Before he isnstalled them, I asked the guy who did my gears if i could expect any "whining" noise. He said not if they are installed correctly. Mine never made any noise.
I agree and I know now it was the pinion bearing making that noise as he said it was bad.

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post #16 of 342 Old 03-15-2011, 06:09 PM Thread Starter
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Someone could have been killed and he cant even repay me for my tow and parts?

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post #17 of 342 Old 03-15-2011, 06:17 PM
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I have been beyond blessed to have someone work on my Jeep, that is more professional, more qualified, more honest, and more talented than most (maybe any) shops that I've ever used.

This is just incredible. I'm so glad that you made it home in one piece, and I feel every bit of your anger and frustration. I can't believe that in the Austin area, that we don't have anyone anymore that are competent and that care about their business.

I was considering using Atomic in the future for some major upgrades, but I just can't look at those pics and feel inclined to ever go there. Maybe the issues in and of themselves, would be something that I could say "Maybe this happened....maybe that happened....maybe bad parts....etc", but here it is Tues eve, and this is still unresolved from the responsibility/ liability/ reimbursement aspect. (???) . That's something that leaves me with NO confidence in Atomic's ability or concern.

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post #18 of 342 Old 03-15-2011, 06:19 PM
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Man, sorry to hear this. I hope you get it resolved soon!

I know what you mean about Atomic not returning calls. I tried calling for three days to make the appointment, they never picked up the phone and did not return my message to call me. I finally got them the 4th time, I should have realized then I should not have bothered.

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post #19 of 342 Old 03-15-2011, 06:21 PM Thread Starter
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Quote:
Originally Posted by StubEXrube View Post
I have been beyond blessed to have someone work on my Jeep, that is more professional, more qualified, more honest, and more talented than most (maybe any) shops that I've ever used.

This is just incredible. I'm so glad that you made it home in one piece, and I feel every bit of your anger and frustration. I can't believe that in the Austin area, that we don't have anyone anymore that are competent and that care about their business.

I was considering using Atomic in the future for some major upgrades, but I just can't look at those pics and feel inclined to ever go there. Maybe the issues in and of themselves, would be something that I could say "Maybe this happened....maybe that happened....maybe bad parts....etc", but here it is Tues eve, and this is still unresolved from the responsibility/ liability/ reimbursement aspect. (???) . That's something that leaves me with NO confidence in Atomic's ability or concern.

THANK YOU VERY MUCH I couldnt have said it better myself!

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post #20 of 342 Old 03-15-2011, 06:36 PM
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That really sucks! Glad you are still alive though! Hopefully things will be worked out without too much (more) hassle.

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post #21 of 342 Old 03-15-2011, 06:38 PM
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Such a scummy thing to do.
I'd drag his name through the mud and then throw it in a trash can full of used tampons.
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post #22 of 342 Old 03-15-2011, 06:38 PM Thread Starter
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That really sucks! Glad you are still alive though! Hopefully things will be worked out without too much (more) hassle.
Thanks John needs to stand up and reimburse for my expenses.

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post #23 of 342 Old 03-15-2011, 06:40 PM
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I am friends with that old hippy man, and they suck
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post #24 of 342 Old 03-15-2011, 06:42 PM Thread Starter
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I am friends with that old hippy man, and they suck
Thanks Zack this has been a trying time. And my jeep will never be the same.

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post #25 of 342 Old 03-15-2011, 06:45 PM
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Holy shit! I can't believe some of the shit people do! This pisses me off, I can't even comprehend how you feel. This guy really needs to step up to the plate here! If he's a JKO vendor he should fuckin act like it! You don't do that shit. WTF!

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