Join Date: Dec 2010
Location: Colorado Springs, CO
Feedback: 0 reviews
OR-FAB: Get your part numbers figured out, please.
I have ordered one of your textured rear bumpers through 4WP. Not the wrinkled coat, not the gloss black, but the textured one. For some reason, I have to gamble with your company because both your wrinkled and textured versions have the exact same part number. According to your customer service department, there's a 50/50 chance I'll get what I ordered.
The fact this issue even exists is almost as stupifying as actually telling a customer (or in this case a shop) that when I buy your product, I'm taking a sizable risk it'll be the wrong one. That is NOT the correct answer, nor how you deal with someone who wants to give you money. I don't even have your bumper yet and I feel I'm already getting the runaround.
Can anyone from your company help clarify this issue?
'07 Wrangler "Rescue" | 4" Teraflex | 35x12.5x17 KM2's | Eagle Alloy 185's | Rubicon Sliders | 4.10's | JE-Reel DS | OR-FAB/RR Bumpers | Billet Shifters