Ordered from Benchmark Designs not sure what to do now
Back on April 18th I ordered an Oil Pan from Benchmark. In May I complained loudly about lack of communication and not receiving anything. Several people on this forum convinced me to continue to wait.
Now I'm questioning that decision. The last communication I had with Benchmark was on May 26th when John requested we PM him for an order status update and stated that everything would be caught up soon.
Noone that PM'd him received a response.
June 7th he stated that they had a ton of orders going out that week and then they should be done with backorders.
That day I also received notification that my oil pan had shipped from UPS with a delivery date of the 10th.
It turned out though that Benchmark had sent the shipping information to UPS but never actually provided them with a package to send. Several other posters on the forum had the same thing occur. Notification of shipping but no product sent.
So what do I do? I'm really frustrated as I can't get any sort of answer from Benchmark on anything. The last thing I tried was on the 26th I gave him my name and asked if he had an idea when this would ship (remember on May 18th he told me my pan was in powdercoating and should ship soon).
2007 Rescue Green 2-door
A few mods here and there