About 10 years ago I bought an AGR box & pump for my YJ. The box's sector shaft lower bearing was so sloppy I could shake it side to side, etc. Called AGR, they wanted me to pay for the replacement box, to be credited when they got the return. No sweat, send me the replacement box.
Few days later there it was. Swapped them out, sent the first one back. About a week later there was a credit on my card for the return....but they'd never charged me for the second one. I figured a free steering box was due after all the bullshit I went through. In fairness the system worked fine, best near-free upgrade on the Jeep.
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'09 JKRU. 4" Teraflex long arm, Teraflex R44 housing, Teraflex / Fox Resis, Poly Performance skids, Nemesis Billy Rockers, Nemesis flares, 37" ATZ P3s on 17" 5x5.5" Trailready HDs, Spyntec hubs, Teraflex BBK, Mopar BBK master/booster, Superior front & Alloy USA rear axle shafts, CTMs, Reids, Synergy drag link & tie rod, WTOR hydro-boosted steering, 5.38s, TF Dual Rate front bar, TF bumpers, Warn Powerplant, Tom Woods shafts, AA xfer case cable, Kilby canister relo, RH4x4 cage.