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post #1 of 19 Old 07-11-2009, 03:00 PM Thread Starter
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insane maintenance costs

so I went to the dealer for an oil change to keep my 3rd party lifetime powertrain warranty in good standing and they screwed it up for the second time in a row. the first time they were a quart low, this time they forgot to put the oil filler cap back on the valve cover, and forgot to reset the computer . Now they are tellin me I have to have my rear diff fluid changed at my next oil change. Thats all fine and dandy as I will be almost 17k by then but they want to charge me $200 for the fluid change, that simply absurd. When I asked the guy why so much his response was "well this is a high tech semi-synthetic gear oil that we use", I am no math whiz here but a quart of royal purple full syn around here is about $15. Now that my friends is simply highway robbery, looks like my warranty is goin bye bye and the lift will we sooner then I expected !!
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post #2 of 19 Old 07-11-2009, 03:04 PM
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Service it yourself and keep your receipts. They can't deny you the warranty just because you didn't take it to the dealer.

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post #3 of 19 Old 07-11-2009, 03:12 PM
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Yeah it's way cheaper to do it yourself. There robbing the hell out of ya, don't lett'em do it.

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post #4 of 19 Old 07-11-2009, 03:58 PM
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They are in the money making business, as I'm sure you are as well. If you can't do it, then you'll pay. If you can, then do it yourself. Easy as that. I can't pour concrete, so I pay someone. It's what makes the world go 'round....Just because you can do it yourself is what makes it seem to ridiculous. Most people don't/can't/won't do it.

When you pay someone to do it, parts isn't really what you are paying for. It's the tools in the tool box, the bay in the shop, the service writer, the knowledge of the person working on the car, etc.

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post #5 of 19 Old 07-11-2009, 04:12 PM
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up the street at a auto repair shop, it was $69 to do both diffs.

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post #6 of 19 Old 07-11-2009, 06:50 PM
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Last two posts nailed it on the head: The dealership is in the business of making money and shop around. I get coupons from my dealership monthly that have specials on things. When I need something done I shop around and look for coupons. The last time I took my daughter's TJ into the shop I told them I wasn't going to pay the amount they wanted to fix a couple of leaks - so they gave me 10% off.

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post #7 of 19 Old 07-11-2009, 08:07 PM Thread Starter
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I have no problem with people ryin to make a living but 200 bucks come on thats just down right robbery. I had no problem shellin out the 30 for an oil change when I could have done it myself for 10 (yes pepboys has a special right now mail in rebate) untill I found out they screwed it up. I would even mind if the diff was like 100 but 200 thats jus outta hand. I am no mechanic but I am more then capable when it comes to turnin a wrench, what I cant figure out I have plenty of ASE guys I wheel with on a regular. this post was more simply vent my frustration over feeling totally violated and frankly ripped off. Anyway thanx for listening and stay safe
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post #8 of 19 Old 07-11-2009, 08:15 PM
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Originally Posted by jeepersheart View Post
I have no problem with people ryin to make a living but 200 bucks come on thats just down right robbery. I had no problem shellin out the 30 for an oil change when I could have done it myself for 10 (yes pepboys has a special right now mail in rebate) untill I found out they screwed it up. I would even mind if the diff was like 100 but 200 thats jus outta hand. I am no mechanic but I am more then capable when it comes to turnin a wrench, what I cant figure out I have plenty of ASE guys I wheel with on a regular. this post was more simply vent my frustration over feeling totally violated and frankly ripped off. Anyway thanx for listening and stay safe

Just be glad you're not at the mercy of others for work on your vehicle. Personally I do everything but regearing and welding right now. I'd like to get the welding part covered soon.

Those that open the checkbook for mods, oof...gotta hurt! I too can't stand paying others for things I CAN do myself. Which is partially why I do it for a living since wrenching on toys is my hobby to begin with. I too am ASE Cert and BMW Master level, dealership paid $10,000 to my training for BMW alone...It does cost $$ for the guys in the shop as well. Not just their rate.

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post #9 of 19 Old 07-11-2009, 08:21 PM
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Originally Posted by pastorsteve View Post
Last two posts nailed it on the head: The dealership is in the business of making money and shop around. I get coupons from my dealership monthly that have specials on things. When I need something done I shop around and look for coupons. The last time I took my daughter's TJ into the shop I told them I wasn't going to pay the amount they wanted to fix a couple of leaks - so they gave me 10% off.

Good point, you can negotiate the charges. I have received 20% off parts from my local dealership parts dept.just by asking. If you don't like the price, shop around.
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post #10 of 19 Old 07-11-2009, 08:25 PM
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Good point, you can negotiate the charges. I have received 20% off parts from my local dealership parts dept.just by asking. If you don't like the price, shop around.
That's true, our writer can give up to 10% off parts prices off the bat. Being a tech we "name our price" for customer pay work. Based off the manufacture times, alldata, etc. It's about right there with their times. More times than not you can't budge the time taken to do the job. The tech isn't going to budge on a hour of time for the axles, but say doing big job or multiple, you may be able to work the labor time some. Between the writer and tech to get the work sold.

All the techs do get paid off flat rate, which the name of the game is make more hours than you work. Thats how they make a living

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post #11 of 19 Old 07-12-2009, 06:16 AM
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I went through the same harang with my Dodge truck at the dealer. They wanted 3x the price Aamco would do it for. On the jeep, since access is awesome, I will be doing all my fluids. The Jeep dealer said just keep receipts & log of all the maintenance, and, per the warranty, bring it in to a Jeep dealer every five years for their inspection/sign off. As far as fluids, front and rear are hypoid gear oil, and manual tranny is some type of clear fluid with little to no smell(still trying to figure out what kind of syrup it is).

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post #12 of 19 Old 07-12-2009, 06:44 AM
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I go to wally world for my oil changes and have never had a problem. I do have to retrain, re-explain and supervise while they do a 5 tire rotation tho...

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post #13 of 19 Old 07-12-2009, 08:21 AM
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Forget the cost--your local dealership sounds incompetent! I don't mind paying for good work, but it's flat dangerous to get bad work done at any cost! Definitely find somewhere else to go.

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post #14 of 19 Old 07-12-2009, 09:37 AM
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Forget the cost--your local dealership sounds incompetent! I don't mind paying for good work, but it's flat dangerous to get bad work done at any cost! Definitely find somewhere else to go.
X2 there... Competence is what I would be worried about. Esp. on diff fluids.. no dipstick to make sure they got it right.

I did mine in about an hour (let it drain really well) front and rear.

Royal purple synthetic 6*15.00= $90.00

Take a normal shop margin at 40% plus labor hour at 89.00 average and you can see where they get 200 bucks from. I will keep my money and this one myself... even though my old dealership changed my oil for 20 bucks a shot with regular emailed coupons. (But they are closed now and I don't trust the only other dealer in town.)

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post #15 of 19 Old 07-12-2009, 04:29 PM
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Heck, we just dropped $770 for 60,000 mile maintenance on the WJ. First off, we don't have the knowledge or some of the stuff to do maintenance. Second, had some parts looked over by one of the techs

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post #16 of 19 Old 07-12-2009, 05:02 PM Thread Starter
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I did mine in about an hour (let it drain really well) front and rear.

Royal purple synthetic 6*15.00= $90.00

Take a normal shop margin at 40% plus labor hour at 89.00 average and you can see where they get 200 bucks from. I will keep my money and this one myself... even though my old dealership changed my oil for 20 bucks a shot with regular emailed coupons. (But they are closed now and I don't trust the only other dealer in town.)
is this for front and rear? the 200 I was quoted was just for the rear. As far as finding somewhere else my only issue was if I do that I loose the warranty. I bought it used so its not the normal lifetime powertrain its from some third party called auto for life I think. To me it sounds more like a scam to rake in more money for the dealer. When I called the underwriter of the warranty to find out what my options were they didnt even care the dealer would have cost them a new engine if I didnt find the missing oil cap as quick as I did. As far as I am concerned I am done with dealers I will do it myself.
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post #17 of 19 Old 07-12-2009, 06:50 PM
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Yes, front and rear. Takes less then an hour and about 6 quarts of fluid. I have a d30 front and d44 rear with LSD... IF you have the LSD (limited slip differential) in the rear, either use Synthetic with additive or you MUST add a tube of LSD additive. (Only in the rear diff IF its LSD)

There is a drain plug, and a fill plug on each diff. They torque back down to 20 ft lbs.
Personally after tons of reading, NO ONE seems to agree on the proper amount of diff fluid -- at least with an aftermarket cover --

So after draining and letting it drip... I reinstalled the lower drain plugs, then filled the diffs until the it was to the bottom of the fill plug, in the rear I added the additive then filled it. (later I did learn that the Royal Purple synthetic already had the proper additive in it-- as it was marked on the bottle) Then, I torqued the fill plugs and all was good.

Its REALLY easy.... easier then an oil change.

EDIT... re-read post above... 200 bucks for EACH diff--- do they supply the vaseline?

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post #18 of 19 Old 07-14-2009, 08:54 AM Thread Starter
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EDIT... re-read post above... 200 bucks for EACH diff--- do they supply the vaseline?
wait I think I saw the light bulb go on yes that 200 was just for the rear leaving me to believe that they would rape me for 400 to do both The only thing that scared me was the thought of pulling the diff cover (simply because I have never done that but even that would be easy enough) but after reading the write up, and seeing I dont have to, its childs play. plus it gives me another reason to dust off the ol torque wrench
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post #19 of 19 Old 07-14-2009, 12:53 PM
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big thumbs up... so easy a caveman could do it!~! LOL (ref to another thread) oh well.

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