Is it difficult for the dealer to get the VON? - JKowners.com : Jeep Wrangler JK Forum
 
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post #1 of 3 Old 09-06-2011, 06:12 PM Thread Starter
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Is it difficult for the dealer to get the VON?

Hi,

I ordered a 2012 Wrangler about 4 weeks ago. (Vancouver area)
I keep on calling the dealer to get the status but so far I only got a "the order has been placed". I specifically asked for the VON but the salesman didn't seem to know about such thing.
Oh yes, I talked to his manager too and he promised to call back with the info. Instead he took a vacation.

Is it such a big deal to retrieve the Vehicle Order Number for a dealership?

thanks
Legi0n
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post #2 of 3 Old 09-07-2011, 06:21 AM
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Quote:
Originally Posted by legi0n View Post
Hi,

I ordered a 2012 Wrangler about 4 weeks ago. (Vancouver area)
I keep on calling the dealer to get the status but so far I only got a "the order has been placed". I specifically asked for the VON but the salesman didn't seem to know about such thing.
Oh yes, I talked to his manager too and he promised to call back with the info. Instead he took a vacation.

Is it such a big deal to retrieve the Vehicle Order Number for a dealership?

thanks
Legi0n
When they place an order they get a VON, if they can't provide one i'd call chrysler canada and bitch, the dealer should be able to give you updates including the estimated completion and ship date.

Mike B

08' Jeep Wrangler
08' Dodge Avenger SXT (winter beater)
64' Plymouth Sport Fury(sold)
58' Triumph TR-3A(in 1,000,000 pieces)
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post #3 of 3 Old 09-18-2011, 08:01 AM
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Quote:
Originally Posted by Iron View Post
When they place an order they get a VON, if they can't provide one i'd call chrysler canada and bitch, the dealer should be able to give you updates including the estimated completion and ship date.
It's real simple, ask for the VON, or your deposit back.

You should have a VON as soon as two things are in place... 1) You've given a deposit, and 2) your financing has been approved.

If there is no VON, they've not ordered the vehicle and will lose nothing to give you your deposit back... then take your money and go to a better dealer.

VON is in dealer accessed "Dealer Connect", under "Vehicle Order Status".

Last edited by JeepBobWinnipeg; 09-18-2011 at 08:04 AM.
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