I normally wouldn’t do this, but I am writing this today to get the word out as a warning to anyone considering doing new business or continuing to do business with Erik & Neel Mol of High River Alberta, representing Mountains Country Saint Bernard’s or any other business name. Whose business practices I feel could be classified as Negligence’s bordering on Fraudulent.
Our family has followed Mountains Country Saint Bernard’s for the past several years, since the purchase of our current Saint Bernard, Mountain Country Ferrari aka "Teagan Rice". Over the past decade our family has owned a number of Saints including "Teagan" as well as other breeds and until recently we hadn't planned on purchasing another puppy. That was until we saw puppies on Mountains Country Saint Bernard’s web-site from Teagan's own blood line, which were being offered for sale. My wife contacted Mountains Country Saint Bernard’s to inquire on a puppy which we were really interested in. Sadly in response, Neel Mol indicated that the puppy we showed interest in was no longer available, however one of his litter mates was available. Although the puppy wasn't the exact puppy we were inquiring about, having comfort in expecting that a breeder whose motto according to their web-site includes breeding with "Responsibility, Caring, Respect and Honesty" would provide a puppy that would exceed all our wants.
On Tuesday Nov 26 at approx. 21:45est we took delivery of “Mountains Country Impressive Design” aka Brodie Rice from Air Canada and proceeded to bring him straight home. We arrived home at 22:30(est) and commenced introducing Brodie to his new home and family members. Brodie was stand-offish, which we contributed to the stress of the trip from High River Alberta to Bowmanville Ontario. Over the next two days, observations by both my wife and I did raise some questions and concerns about how Brodie wasn't demonstrating the same characteristics of what our other Saints had demonstrated at that age.
On Friday Nov 29th, at 19:00 (70.25hrs after taking delivery) Brodie was taken to the Bowmanville Veterinary Clinic presenting symptoms of vomiting, severe mucousy diarrhea, and being very lethargic. During the initial exam, Brodie was demonstrating a tender abdomen, fever, and increased breathing as well as heart rates. Brodie was administered a Parvo Antigen Snap test, which returned a "strong" positive for the virus. The Vet explained the seriousness of this disease, and odds of survival. Recommended his only chance would be through 24/7 professional monitoring with iv fluids and medications, which would have to be done at the Durham Emergency Vet Clinic. We were advised to drive straight there while they faxed all documentation ahead. At approximately 20:00 we left Bowmanville Veterinary Clinic, contacted Mountains Country Saint Bernard’s by phone to explain the situation and drove directly to the Durham Region Emergency Vet Clinic so that medical treatment could be initiated.
At 20:30, Brodie was admitted to the Durham Region Emergency Vet Clinic. The Vet re-examined Brodie and confirmed the diagnosis of Parvo virus, the Vet further advised the smell/odor we had noticed earlier being given off by Brodie, was also consistent with a Parvo virus diagnosis. Brodie was put immediately on iv fluids as well as a combination of medications including antibiotics, anti-nausea, anti-inflammatory and pain medication. A feeding tube was inserted and blood work performed. Blood test results indicated low white blood cell count and low protein levels, his temperature remained high as did his heart rate, he was refusing food and water, was dehydrated and very lethargic. They also confirmed that there was blood in his diarrhea, all symptoms again consistent with a Parvo diagnosis.
Due to the fact that Mountains Country Saint Bernard’s, were so adamant that Parvo could not be the cause of Brodie's condition, a full cbc and blood profile was conducted and a Pathologist engaged. What the results of the test confirmed, Brodie was suffering from a severe case of Parvo.
On Monday Dec 2nd, Brodie was picked up from the Durham Region Emergency Vet Clinic at 07:30 and taken directly to the Bowmanville Veterinary Clinic, where the observation was that unfortunately his condition hadn't improved, but that it hadn't gotten any worse either. Over the next 5 days my wife had maintained continued communications with Maintains Country Saint Bernard’s as Brodie spent more time being treated by a multitude of vets, whilst in isolation, in the attempts to stabilize, treat and aid his recovery. Treatment included multiple medications; antibiotics, anti-nausea, anti-inflammatory, pain medication and even included a blood transfusion. Brodie was finally stabilized enough on Friday morning Dec 6th, where he could be brought home so that our family could positively encourage his recovery.
Friday Dec 6th, at 18:45; Brodie was rushed back to the Bowmanville Veterinary Clinic when he appeared to have started to bleed out. An examination of Brodie’s blood-work revealed that his levels were so low they believed even if further blood transfusions were made, that he would not survive. To save Brodie any further suffering and pain, our family made the obvious decision that it was in Brodie’s best interest to end his very short life. With his family by his side, at 20:00 (exactly one full week from the time of notifying Mountains Country Saint Bernard’s) Brodie (aka Mountains Country Impressive Design) passed away after complications arising from Parvo virus.
In the past 41 days, since notifying Mountains Country of the passing of Brodie, the breeder has not made any attempts to contact us or follow-up on any communications which we’ve attempted. As you can imagine, we truly feel as if we have been victimized, for a situation completely outside of our control or doing and the fact we have NOTHING to show for it, other than a small cedar box. A condition which according to the multiple Veterinarians who treated Brodie, plus the Pathologist who was engaged to review his case, all agreed was a condition which was pre-existing prior to us taking delivery.
In the course of the week, the impact to our family and what we have now lost was a total of $6,287.32 ($1610.00 purchase of puppy, shipping, crate and $4,677.32 for medical treatment) not to mention the hardship and disruption to our 2 and half year old daughter. A daughter, who till this day still continues to ask when will her puppy be coming home.
I want to ensure if anyone is considering or know of anyone thinking about doing new business with or continuing to do business Erik & Neel Mol of High River Alberta, representing Mountains Country Saint Bernard’s or any other business name please be aware.
So much for a motto “Breeding with Responsibility, Caring, Respect and Honesty”
08 Rubi Unlimited
Just soo many things to list, with soo little time
Until the next trail keep the tires spining, the tread clean & the Jeep upright