Join Date: Dec 2011
Location: Albuquerque, NM
Feedback: 0 reviews
So, I had my fixed. I was the clock spring. Here's how everything went down....
I must say that it was an great experience.
First off, here's the number: 800-763-8422
Call this # and explain whats going on. You will get a case # and a case manager assigned to you.
They will require that you take it to the dealer and have a diagnostic service done. This will be 100 bucks out of your pocket.
The dealer then talked to my case manager and agreed that it was the clock springs.
Then I talked to the case manager and we agreed that Jeep will cover everything but 100 bucks. I thought this was awesome!!
I had the repair done. The repair + diagnostic was $518.
Next the case manager sent me a link where I would scan in and upload my receipts. I did this and about 10 days later I had a check for $418.
It was a pretty good experience!
2008 Rescue Green JKU Sahara